Nova Salt & Pepper

Fast Shipping & Professional Packing

Due to our long-term partnership with UPS, FedEx, DHL and many other leading global carriers, we can offer a variety of shipping options. Our warehouse staff are expertly trained and will wrap your products according to our exact and precise specifications. Your products will go through a thorough inspection and be securely secured prior to being shipped. Every day we ship hundreds of packages to our customers across many countries. This is an indication of our commitment to be the largest online retailer worldwide. The distribution centers and warehouses distribution are situated in Europe and the USA.

Note: Orders with more than one item are assigned a processing period in accordance with the item.

Before shipping, we will examine thoroughly the items you have ordered. The majority of orders are delivered within 48 hours. The delivery time will be between 3-7 working days.

Returns

Stock is dynamic. It's not completely managed by us, since we have multiple entities, including the factory and our storage. The actual inventory can be changed at any time. You may not receive your purchase after it's been placed.

Our policy lasts 30 days. However, if thirty days have passed from the date you purchased the item, we will not be able to provide a refund or exchange.

In order for your item to be considered eligible for return it must be in its original packaging, unopened and in the same state as you received it in. It must also be in the original package.